California Postal

USAGov en Español's FY2023 fourth quarter insights     Published November 20, 2023 at 09:30PM original source

USAGov's FY2023 Fourth Quarter Insights   Published November 14, 2023 at 09:30PM original source

Speaking your language: USAGov outreach’s approach to bilingual content As we shared in our 20th anniversary post , people have come to USAGov en Español since 2003 for official, trusted government information and services in Spanish. The site was created as a counterpart to USA.gov (then known as FirstGov.gov) and in response to Executive Order 13166 to improve access to services for people with limited English proficiency (LEP). Published October 31, 2023 at 08:30PM original source

Celebrating 20 years of USAGov en Español We’re excited to celebrate USAGov en Español’s 20th anniversary this month. Since 2003, the site has been a trusted guide to government information and services for Spanish speakers. Published October 17, 2023 at 12:12AM original source

5 things we learned from our scams wizard usability test USAGov works to make it easier to find and understand government benefits, programs, and information.  Published October 05, 2023 at 12:55AM original source

6 lessons from a project handoff Project handoffs are not simple. Teams have their own cultures and work styles. Without planning, a project could lose institutional memory, time, quality, and funding when it passes from one team to the next.  Published September 19, 2023 at 08:30PM original source

Making the case for sentence case on USAGov’s websites When creating content for our newly reimagined websites, the USAGov content team spent many hours researching topics, analyzing data, and writing user-friendly copy. We also spent a fair bit of time thinking through one small, but impactful detail: What is the best case style to use for titles and headings? Published September 05, 2023 at 08:30PM original source