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Get to know Search.gov What is Search.gov? Search.gov is a search engine built by the government. Our mission is to create a standard search experience across government websites, connecting the public with quick, easy access to the information and services they need. Working in support of federal agencies, we serve about 300 million searches a year for about 2,200 websites across one-third of federal domains. Published July 25, 2023 at 08:30PM original source

3 ways to improve communication between contact center agents and customers The USAGov Contact Center is committed to meeting customers’ needs empathetically, efficiently, and accurately.  Published June 27, 2023 at 08:00PM original source

How the USAGov Contact Center Works With Other Teams Through English and Spanish calls and web chats, the USAGov Contact Center identifies trends in the public’s questions about government services. That knowledge helps USAGov serve them better through our other channels, too. Learn how the contact center and other teams at USAGov support each other in connecting people with their government. Published June 13, 2023 at 08:00PM original source

USAGov en Español's FY2023 Second Quarter Insights     Published May 30, 2023 at 08:00PM original source

USAGov's FY2023 Second Quarter Insights   Published May 23, 2023 at 08:25PM original source

Why vote.gov supports multiple languages To help make the voting process accessible to everyone who is eligible, vote.gov works with state election offices, federal agencies, and non-partisan organizations to create a national source of accurate voting information and clear registration instructions in multiple languages. Published May 16, 2023 at 08:00PM original source

Get to know vote.gov: helping more people register to vote The vote.gov website is the primary authoritative non-partisan resource for voting information for the public from the federal government. We help people register to vote in their state and work to break down barriers for all voters regardless of background, socioeconomic status, race, ethnicity, national origin, or age. We provide content in 12 languages, with more to come.  Published May 02, 2023 at 08:00PM original source