California Postal

6 lessons from a project handoff Project handoffs are not simple. Teams have their own cultures and work styles. Without planning, a project could lose institutional memory, time, quality, and funding when it passes from one team to the next.  Published September 19, 2023 at 08:30PM original source

Making the case for sentence case on USAGov’s websites When creating content for our newly reimagined websites, the USAGov content team spent many hours researching topics, analyzing data, and writing user-friendly copy. We also spent a fair bit of time thinking through one small, but impactful detail: What is the best case style to use for titles and headings? Published September 05, 2023 at 08:30PM original source